Shipping Policy

Thank you for shopping with Rocko Stefani! We are committed to delivering your order quickly and efficiently. Please review our shipping policy below for details on shipping times and procedures.

Processing Times

All orders are processed within 1–5 business days. Processing times may vary during peak seasons or due to unforeseen circumstances, but we will notify you of any delays.

Shipping Times

After processing, your order will be shipped and typically delivered within 1–3 weeks. Delivery times depend on your location and the shipping method selected at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, order weight, and selected shipping option.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery’s progress.

Shipping Destinations

We currently ship to North America, Europe, New Zealand, and Australia.

Delays and Issues

Delivery times are estimates and may be affected by external factors such as customs clearance, carrier delays, or holidays. Rocko Stefani is not responsible for delays caused by the shipping carrier.

If your order has not arrived within the estimated delivery time, please contact us at help.rockostefani@gmail.com, and we will assist you.

Incorrect Address

Please ensure all shipping details are accurate when placing your order. Rocko Stefani is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Lost or Damaged Items

If your order arrives damaged or does not arrive within the specified time frame, please contact us within 7 days of the expected delivery date at help.rockostefani@gmail.com.

Contact Us

For any questions or concerns about your delivery, feel free to reach out to us at help.rockostefani@gmail.com.

Thank you for choosing Rocko Stefani!